There are no hidden costs associated with tax or import duties. The price shown in your basket is the price you pay. 

For orders over HK$1,000, free standard delivery will be applied.

However, we will ask for additional delivery charges when fulfilling your order subject to the final destination (delivery charge for specific areas) and whether there is direct elevator access to the destination floor (staircase charge). All necessary charges will need to be settled by the customer prior or at the time of order delivery.

Please see the Delivery page for more details.

We have made every effort to make the colours on screen as accurate as possible. Unfortunately, we cannot guarantee an exact colour match of the on-screen colour to the colours of the actual products as this may vary depending on your screen settings and resolution.

If you're unsure, you can always visit POSH SHOP Central and Wanchai to see the products in real life before you order them.

Most of our products, including our chairs, are delivered fully assembled. Only a small number of items will require some simple self-assembly upon delivery. If an item requires self-assembly we will state this on the product page.

Please see our Assembly & Adjustments page for more information.

In some instances, the gas lift on your chair may feel a little tight when you first use it. This is simply due to the gas lift not being used for a period of time since your item was assembled. Not to worry, this isn't a fault with the chair. The gas lift will loosen after a few uses to allow for easy manoeuvring.

With a bit of TLC our Herman Miller products will stand the test of time! To maintain the quality of your items, we have care and maintenance guides available. These offer advice on how best to clean your item – and the types of cleaning products to use or avoid.

Please see our Care & Maintenance page for more information.

If you purchased your item directly from Herman Miller and your item is still within its warranty, simply contact us at ilikedesk@hotmail.com with the information below.

• Company name (if any)
• Contact person
• Contact number
• Photo of the defective parts and warranty label
  (For chairs, you may find the label on the underside of the seat)
• Brief description of the defect/broken parts
• Invoice number and copy, if any
• Name of salesperson, if any

Even if your item is outside of its warranty, you can still reach out to ilikedesk@hotmail.com and the team will look into the issue and see if they can assist you.

Please see our Warranty page for more information.

• Chairs – The label will be on the underside of the seat
• Filing and Storage – The label will be inside the second drawer from the bottom
• Tables – The label will be located on the underside of tabletop
• Systems Products (panels, overhead storage) – The label will not be easily visible to you as we have designed it to be inconspicuously placed inside the panel system. Please locate a dealer near you and contact them to schedule a service visit.

Our Herman Miller warranty applies to all of our products, even if they were purchased from a dealer. However, you will need to contact the dealer or company directly to organise a repair or replacement.

We deliver to Hong Kong only. Please visit our Delivery page for more information.

Yes. We currently deliver to France, Germany, Austria, Spain, Italy, Belgium, the Netherlands, Luxembourg, the United States of America, Canada, Mexico, South Korea, China, Hong Kong, Japan and India. Simply click on the store locator of the country where you want your products delivered and place your order.

Please note the products and finishes available may vary depending on your country of delivery.

(Actually, it seems a little confusing to say “we deliver to France etc, when the line above says you deliver to HK only? Could you clarify?)

Small and medium sized items such as our lamps and accessories will require a signature upon delivery, and as such cannot be left in a secure location.

Larger furniture items such as chairs and desks will be delivered by our specialist two-person service who will deliver your item to a room of your choice and remove all unwanted packaging.

Please visit our Delivery page for more information.